Job Description for Day Services Support Worker

Job Purpose

To implement care plans by directly providing practical, physical, social, and emotional care within day services. To create a supportive atmosphere in which clients can achieve maximum independence and enjoy a variety of activities whilst building relationships and friendships with other service users. To follow Cumbria Quality Cares policies and procedures.

Accountable To

The registered manager – Sharon Baxter

Main Activities

The specific requirements of each client will vary, and these will be discussed with you and within individual personalised pen pictures. You will be required to care for clients with a variety of needs such as dementia, physical disabilities, visual impairment, stroke victims etc.

As a support worker you must be sensitive and responsive to the race, culture, religion, age, disability, gender, and sexuality of the client who is receiving care and their representatives.

Specific Duties

You will provide support according to the client’s specific diagnosis and needs. Your duties will include:

• Effectively communicating with clients, the multi-disciplinary team and Cumbria Quality Care
• Keeping accurate, factual written accounts of your time with the clients
• Following the Cumbria quality Care policy with Medication as outlined in the policies and procedures
• An awareness of the clients emotional and spiritual needs
• Observing and following the Cumbria Quality Care health and safety policy

Daily Duties

Your duties may include:

• Supporting clients to take part in activities
• Adapting activities to suit all needs
• Supporting clients to build and maintain relationships and friendships
• Provide a welcoming and stimulating environment
• Follow daily activity plans, with flexibility to adapt and change as and when required
• Exercise as appropriate to the clients’ abilities

Personal Care

• Assisting clients with toileting and continence care
• Assisting clients with foods and drinks
• Manual handling
• Pressure area care
• Catheter Care
• Emptying colostomy bags

Knowledge & Expertise

• General care experience
• Ideally some experience of working within day services or with clients within their own homes or a care home
• Ideally NVQ care level 2 or 3

Essential Requirements

An enhanced disclosure with the Criminal Records Bureau.