We are a small family run care agency with over 25 years' experience based in Penrith, Cumbria.

We provide the very highest standards of personal care to our service users both at home and within our Day Service Centre. We specialise in supporting individuals with complex needs.

Offering person centred packages of care to adults and children from ages 13+, we have many satisfied service users throughout Cumbria.

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New Day Facilities

Our Day Services take place at our centre, running on weekdays and offering clients the opportunity to participate in a wide range of activities, allowing them to socialise on a regular basis.

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our new Centre


News & Events

Exciting news!!!

August 2023

We operate a day service on a Monday, Wednesday, and Friday predominantly for older adults and the elderly. On a Tuesday and Thursday some of our young adults that we support have been accessing the facility along with their staff.…

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Newly appointed HR/Recruitment Manager

July 2023

Exciting news at CQC HQ!!! We have recently promoted Chloe Gallagher, a fantastic member of our…

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May 2023

Another brilliant induction. Behaviours that Challenge and Physical Intervention training delivered as part of our induction.…

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2022 Staff Bonus Scheme

January 2022

Looking to join Cumbria Quality Care? Now is the best time to join with some fantastic…

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COVID Update

At Cumbria Quality Care we ensure we follow all of the latest guidelines and legislation relating to COVID-19. Our priority is to ensure our service users and support staff are kept safe at all times. Full PPE is provided to all staff. If you would like a copy of our latest COVID-19 policy, please get in touch.

Kind Words

"First class service; highly recommended. Communication and day to day support has been fantastic."

"My mother was treated with the greatest respect, kindness and dignity from all her carers."

"Excellent care from a family friendly firm. Nothing is too much trouble."

"The carers are kind, patient, helpful, reliable... and have a good sense of humour!"

"The company employs caring and understanding staff. My wife and I were very pleased with the care my mother received."

"Cumbria Quality Care are very accommodating in arranging additional visits at short notice. As my mother's health deteriorated, they were very considerate and supportive in discussing changes to her care plan."

"High-quality staff who developed a real rapport with my mum and gave excellent care. Staff and management were always helpful and reliable; we could not have wished for more."