We take great care to ensure that all team members at Cumbria Quality Care can meet our exacting standards and our happy to undergo regular training and upskilling.

There are a number of roles at Cumbria quality Care, including support worker, day services support worker, children and young adults support worker and team leader.

Explore our Roles

Benefits & Rewards

In addition to our competitive rates of pay, mileage allowance, travel time paid, pension scheme, uniform provided and options for achieving health and social care diplomas, we have also partnered with some fantastic local businesses to offer our staff a range of rewards.

View the Rewards Scheme

Support Worker

Accepting Applications

Support work is an extremely rewarding job providing support to adults within their own homes and offering a variety of services such as personal care, companionship, outings and support with medication.

No experience needed as full induction and training programme provided.

Read MoreJob DescriptionApplication Form
Job Description for Support Worker
Job Purpose

To implement care plans by directly providing practical, physical, social, and emotional care in clients homes. To create a supportive atmosphere in which clients can achieve maximum independence. To follow Cumbria Quality Cares policies and procedures.

Accountable To

The registered manager – Sharon Baxter

Main Activities

The specific requirements of each assignment will vary, and these will be discussed with you before you accept the assignment. You will be required to care for clients with a variety of needs such as dementia, physical disabilities, visual impairment, stroke victims etc.

As a carer you must be sensitive and responsive to the race, culture, religion, age, disability, gender, and sexuality of the client who is receiving care and their representatives.

Specific Duties

You will provide care according to the client’s specific diagnosis and needs. Your duties will include:

  • Communicating effectively with the client, the multi-disciplinary team and Cumbria Quality Care
  • Keeping accurate, factual written accounts of your time with the client
  • Following the Cumbria quality Care policy with Medication as outlined in the policies and procedures
  • An awareness of the clients emotional and spiritual needs
  • Observing and following the Cumbria Quality Care health and safety policy
Personal Care

Your duties may include:

  • Washing and bathing
  • Use of bath aids
  • Assisting the client to shave
  • Mouth care
  • Assisting the client to dress and undress
  • Eye care
  • Pressure area care
  • Catheter Care
  • Emptying colostomy bags
  • Management of incontinence
  • Management of MRSA including information sharing if client is transferred
  • Exercise as appropriate to the clients’ abilities
  • Moving and Handling
Other Duties

You may be required to perform tasks such as:

  • Meal preparation
  • Light household duties which may include laundry, dusting, vacuuming, tidying, bed making, keeping the refrigerator clean and ensuring the contents have not expired
  • Escorting clients to appointments
  • Making transport arrangements
  • Shopping – ensuring all receipts are kept
Knowledge & Expertise
  • General care experience
  • Ideally some experience in caring for clients in their own home
  • Ideally NVQ care level 2 or 3
Essential Requirements

An enhanced disclosure with the Criminal Records Bureau.

Interested in this role?

Download Application Form

Day Services Support Worker

Accepting Applications

Day Services Support Workers lead an activity based day service whilst ensuring individuals needs are met by varying and adapting activities to each individuals needs.

They also provide support within a variety of areas such as medication administration, support with toileting, feeding, manual handling and to support the development of client relationships.

Read MoreJob DescriptionApplication Form
Job Description for Day Services Support Worker
Job Purpose

To implement care plans by directly providing practical, physical, social, and emotional care within day services. To create a supportive atmosphere in which clients can achieve maximum independence and enjoy a variety of activities whilst building relationships and friendships with other service users. To follow Cumbria Quality Cares policies and procedures.

Accountable To

The registered manager – Sharon Baxter

Main Activities

The specific requirements of each client will vary, and these will be discussed with you and within individual personalised pen pictures. You will be required to care for clients with a variety of needs such as dementia, physical disabilities, visual impairment, stroke victims etc.

As a support worker you must be sensitive and responsive to the race, culture, religion, age, disability, gender, and sexuality of the client who is receiving care and their representatives.

Specific Duties

You will provide support according to the client’s specific diagnosis and needs. Your duties will include:

  • Effectively communicating with clients, the multi-disciplinary team and Cumbria Quality Care
  • Keeping accurate, factual written accounts of your time with the clients
  • Following the Cumbria quality Care policy with Medication as outlined in the policies and procedures
  • An awareness of the clients emotional and spiritual needs
  • Observing and following the Cumbria Quality Care health and safety policy
Daily Duties

Your duties may include:

  • Supporting clients to take part in activities
  • Adapting activities to suit all needs
  • Supporting clients to build and maintain relationships and friendships
  • Provide a welcoming and stimulating environment
  • Follow daily activity plans, with flexibility to adapt and change as and when required
  • Exercise as appropriate to the clients’ abilities
Personal Care
  • Assisting clients with toileting and continence care
  • Assisting clients with foods and drinks
  • Manual handling
  • Pressure area care
  • Catheter Care
  • Emptying colostomy bags
Knowledge & Expertise
  • General care experience
  • Ideally some experience of working within day services or with clients within their own homes or a care home
  • Ideally NVQ care level 2 or 3
Essential Requirements

An enhanced disclosure with the Criminal Records Bureau.

Interested in this role?

Download Application Form

Children and Young Adults Support Worker

Accepting Applications

Working with children and young adults is an extremely rewarding role. Our children and young adults support workers will work with children from age 13+, providing support to meet their needs. Full induction and training is provided.

Our support workers in this role support children and young people with complex needs, ensuring children’s needs are met.

Read MoreJob DescriptionApplication Form
Job Description for Children and Young Adults Support Worker
Job Purpose

To support children and young adults with complex needs based in Carlisle and create a family nurturing environment for children and young people. You’ll be part of a support team ensuring children’s day to day needs are met, ensuring things run smoothly and children feel safe, supported, and well cared for. This will involve ensuring all personal care needs are met, medication support, emotional and behavioural support, health care needs met, supporting educational needs and social needs.

Accountable To

The registered manager – Sharon Baxter

Main Activities

You will be required to care for children with a variety of needs such as learning disabilities, physical disabilities, visual impairment, hearing impairment, global development delay, challenging behaviour, ADHD, Autism, behavioural, emotional, and social difficulties, and others. The aim of this role is to ensure children and young people are kept safe and cared for in a nurturing environment that supports their personal, emotional, and social development and ensures all their health care needs are always met.

As a Support worker you must be sensitive and responsive to the race, culture, religion, age, disability, gender, and sexuality of the child who is receiving care and their representatives.

You will provide care according to the child’s specific diagnosis and needs. Your duties may include:

  • Supporting children with educational needs
  • Supporting children’s emotional, behavioural, and social needs
  • Supporting children’s health needs
  • Personal care
  • Management of incontinence
  • Management of MRSA
  • Supporting a healthy lifestyle and exercise as appropriate to the child’s abilities
  • Moving and Handling
  • Transporting and supporting children to attend school, appointments, family liaisons and for social activities
  • Communicating effectively with the child, the multi-disciplinary team, and Cumbria Quality Care
  • Keeping accurate, factual written accounts of your time with the children
  • Actively safeguard and promote the welfare of children
  • Following the Cumbria quality Care policy with Medication as outlined in the policies and procedures
  • Observing and following the Cumbria Quality Care health and safety policy

You will also be required to perform tasks such as:

  • Meal preparation
  • Household duties, which will include: Laundry, dusting, vacuuming, tidying, bed making, keeping the refrigerator clean and ensuring the contents have not expired.
  • Shopping – ensuring all receipts are kept
  • Any other duties which may be part of a managing the home
Knowledge & Expertise
  • General care experience of working with children
  • Ideally some experience in caring for children
  • Ideally Diploma in children and young people’s workforce
Essential Requirements

An enhanced disclosure with the Criminal Records Bureau.

Experience
  • Residential Childcare: 1 year (preferred)
  • Support Environment: 1 year (preferred)
Licence/Certification

Driving Licence (preferred)

Interested in this role?

Download Application Form

Team Leader

Accepting Applications

Our team leaders carry out all of the same tasks as our Support Workers, however they also have some additional responsibilities.

These responsibilities are centred around supporting, mentoring and developing support staff and providing an essential communication link between the office staff and support staff.

Read MoreJob DescriptionApplication Form
Job Description for Team Leader
Job Purpose

To provide support to support workers and liaise with the management team to ensure the high standards of Cumbria Quality Care are achieved.

Accountable To

The registered manager – Sharon Baxter

Main Activities

To mentor staff, monitor staff, identify any training needs, monitor that paperwork is completed correctly and report any concerns to the management team.

To monitor that clients’ needs are being met, paperwork is up to date and report any concerns to the management team.

Specific Duties
  • To mentor new and existing staff to fulfil their roles to the best of their abilities.
  • To be a good role model to all staff and promote Cumbria Quality Care’s standards and expectations.
  • To set an example to the rest of the team, as a team leader you will be expected to lead from the front.
  • To not take part in any activity that could be seen as detrimental to the company.
  • To support new staff through the shadowing and induction process.
  • To be supportive to all staff and signpost individuals to the appropriate support.
  • To identify any training needs within the staff team.
  • To identify and praise good practise.
  • To identify any bad practice and report it to the management team.
  • To monitor that staff are adhering to all policies and procedures as set out by Cumbria Quality Care Limited and working in line with all of Care Quality Commissions standards and current legislation.
  • To monitor that all Cumbria Quality Care paperwork is completed correctly and report any issues or concerns to the management team.
  • To monitor that all staff are adhering to Cumbria Quality Care’s uniform policy and report any issues to the management team.
  • To monitor the behaviours and attitudes of staff and identify any areas of concern or issues to enable the management team to investigate and offer support where required.
  • To ensure any changes in clients needs are identified and reported to the management team.
Knowledge & Expertise
  • Ideally 3 years care experience
  • Ideally 2 years experience in caring for clients within their own homes
  • Ideally 1 years experience with Cumbria Quality Care Limited
  • Ideally NVQ care level 3
Essential Requirements

An enhanced disclosure with the Criminal Records Bureau.

Interested in this role?

Download Application Form